{"id":24024,"date":"2026-03-13T14:30:15","date_gmt":"2026-03-13T13:30:15","guid":{"rendered":"https:\/\/www.naterial.com\/co\/?page_id=24024"},"modified":"2026-03-20T09:11:45","modified_gmt":"2026-03-20T08:11:45","slug":"solicitud-de-reversion-del-pago","status":"publish","type":"page","link":"https:\/\/www.naterial.com\/co\/solicitud-de-reversion-del-pago\/","title":{"rendered":"Solicitud de reversi\u00f3n del pago"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24024\" class=\"elementor elementor-24024\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccc08c0 e-flex e-con-boxed e-con e-parent\" data-id=\"ccc08c0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;animation&quot;:&quot;none&quot;,&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}}}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c21fcef animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c21fcef\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Solicitud de reversi\u00f3n del pago<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d715b79 e-flex e-con-boxed e-con e-parent\" data-id=\"d715b79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9699653 e-flex e-con-boxed e-con e-child\" data-id=\"9699653\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-392c331 e-con-full e-flex e-con e-child\" data-id=\"392c331\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-598a6d9 elementor-widget elementor-widget-heading\" data-id=\"598a6d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formulario de reversi\u00f3n del pago<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-173b341 elementor-widget elementor-widget-text-editor\" data-id=\"173b341\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>NatCo SAS es responsable del tratamiento de sus datos. Sus datos ser\u00e1n utilizados para recibir y tratar su solicitud. Puede ejercer sus derechos en <a href=\"mailto:contact@naterial.co\" target=\"_blank\" rel=\"noopener\">contact@naterial.co<\/a>. Consulte la Pol\u00edtica de Privacidad completa <a href=\"https:\/\/www.naterial.com\/co\/politica-de-tratamiento-de-datos-personales\/\">aqu\u00ed<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d16cee4 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"d16cee4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Formulario de reversi\u00f3n del pago\" aria-label=\"Formulario de reversi\u00f3n del pago\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"24024\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"d16cee4\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Solicitud de reversi\u00f3n del pago - Naterial Colombia\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"24024\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_7c2cab1 elementor-col-30\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7c2cab1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de pedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_7c2cab1]\" id=\"form-field-field_7c2cab1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"#12345\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_b362edf elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b362edf\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_b362edf]\" id=\"form-field-field_b362edf\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Luc\u00eda\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tApellido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"P\u00e9rez\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-60 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"lucia.perez@gmail.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_9af3b54 elementor-col-40 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9af3b54\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tForma de pago\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_9af3b54]\" id=\"form-field-field_9af3b54\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_9bca6c1 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9bca6c1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMotivo de la devoluci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_9bca6c1]\" id=\"form-field-field_9bca6c1\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Fraude\">Fraude<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Producto no entregado\">Producto no entregado<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"No corresponde\">No corresponde<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Operaci\u00f3n no autorizada\">Operaci\u00f3n no autorizada<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_9c12790 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9c12790\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAviso de Privacidad\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_9c12790]\" id=\"form-field-field_9c12790\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_9c12790\">He le\u00eddo y acepto la Pol\u00edtica Privacidad<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Solicitud de reversi\u00f3n del pago Formulario de reversi\u00f3n del pago NatCo SAS es responsable del tratamiento de sus datos. Sus datos ser\u00e1n utilizados para recibir y tratar su solicitud. Puede ejercer sus derechos en contact@naterial.co. Consulte la Pol\u00edtica de Privacidad completa aqu\u00ed.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-24024","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.naterial.com\/co\/wp-json\/wp\/v2\/pages\/24024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.naterial.com\/co\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.naterial.com\/co\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.naterial.com\/co\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.naterial.com\/co\/wp-json\/wp\/v2\/comments?post=24024"}],"version-history":[{"count":8,"href":"https:\/\/www.naterial.com\/co\/wp-json\/wp\/v2\/pages\/24024\/revisions"}],"predecessor-version":[{"id":24170,"href":"https:\/\/www.naterial.com\/co\/wp-json\/wp\/v2\/pages\/24024\/revisions\/24170"}],"wp:attachment":[{"href":"https:\/\/www.naterial.com\/co\/wp-json\/wp\/v2\/media?parent=24024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}